Shipping times are estimates only. These times do not include special holiday schedules or possible delays in delivery or any failure to deliver due to causes beyond our control, including but not limited to acts of God, war, mobilization, civil commotion, riots, embargoes, domestic or foreign governmental regulations or orders, fires, floods, strikes, lockouts, and other labor difficulties, or shortages of or inability to obtain materials, shipping space or transportation.
Shipping and Delivery
Funeral Printshop, will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Funeral Printshop, be liable for any consequential or damages resulting from any delay in shipment or delivery.
All Funeral Printshop, customers agree not to hold Funeral Printshop, liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Funeral Printshop, direct control. Funeral Printshop, shipment and delivery dates are calculated based upon estimates provided by our suppliers.
Funeral Printshop, will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation or a refund.
Funeral Printshop, will not be held liable for any and all “Acts of God” which may impede on our ability to process and ship your order. Acts of God includes anything that is out of human control or prevention. This includes, but is not limited to, flooding, earthquakes, impromptu end of life for Funeral Printshop management, epidemics, plagues, tornados, hurricanes, rapid climate shift, fire, lightning strikes, or a change in the earth’s gravitational pull.
In addition, Funeral Printshop will not be held responsible for any and all “Acts of Society” which may impede on our ability to process and ship your order. Acts of Society includes anything that is created by other humans that is beyond our control (of both the labor and management) and will hinder our work process. This includes, but is not limited to, acts of war, foreign invasion, acts of terrorism, heinous criminal acts (such as arson or murder), sabotage on our equipment, computers, or vehicles, bio terrorism/anthrax, labor strikes, management lockouts, being denied physical entrance to our work place by any means (a riot, mob, motor vehicle has crashed into our building, the building is surrounded by a blockade, etc.), or any changes in the local, state, federal, or global political spectrum and all legislative, executive, or judicial law enacted by these bodies that may affect our work.
Funeral Printshop, can only use its own shipping account and will not use customer provided account numbers for any couriers. Orders must be shipped at whole quantities and may not be split up.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Funeral Printshop, is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Funeral Printshop, will reship the package with corrected address and charge an additional shipping fee for the shipment.
Next Business Day turnaround: Most jobs in by midnight of the same business day will be ready to ship the next day by 5:30 PM, problem jobs or jobs that require proofs won’t be considered as next business day. In addition, large orders may require additional processing time. If your order can not be shipped next business day we will contact you immediately.
Note that it is most jobs that are available next business day, we do not guarantee that your job will go out next business day. Various other factors such as equipment failures, technical difficulties, large production days, or anything else outlined under the “ORDER SHIPPING AND DELIVERY” section of this document may impede on our turnaround time.